Ditch the Paper Chase: Introducing the PayPack Customer Statement Link for Seamless B2B Payments

Stop chasing down overdue invoices and wrestling with complex reconciliation. For B2B businesses, collecting payments and keeping your NetSuite records clean can be a manual, time-consuming burden.

PayPack is changing the game with its Customer Statement Link: a powerful, automated feature that gives your customers a secure, personalized portal to view their open balance and pay their bills instantly.

Here is why this single, unique link is the most efficient tool you can add to your collections workflow.

Flexibility Means Faster Payments

Your customers want control, and the PayPack Statement Link delivers exactly that. Instead of forcing customers to pay a lump sum or call your team to clarify which invoices are due, the Statement Link offers complete flexibility:

• Selective Payments: Customers see a list of all their open invoices and credit memos and can select exactly which items they want to pay. The total updates in real-time, allowing for partial or targeted settlements.

• Real-Time, Personalized View: The link provides a secure, current view of their account, ensuring they are always looking at the most up-to-date outstanding balance.

• Currency Filtering: For your international clients, a simple dropdown allows them to filter transactions and pay invoices for a single currency at a time, preventing confusion.

Unbeatable Automation and Reconciliation

The magic of the Customer Statement Link lies in the automation that happens after the customer clicks "Pay." When a customer completes a transaction through their personalized portal, the system handles all the heavy lifting instantly:

This means no more manual record creation, no more spreadsheet matching, and an immediate, traceable audit trail for every transaction. Even for transactions that aren't real-time, like ACH payments, PayPack provides dedicated scripts to seamlessly process and apply the records in NetSuite.

Easy Setup and Custom Branding

Getting started with the Customer Statement Link is designed to be frictionless, whether you have a handful of customers or thousands:

• For New Customers: The unique link is automatically generated and stored on the customer's record as soon as it is created in NetSuite.

• For Existing Customers: You can retroactively generate links for your entire customer base by running a simple Map/Reduce script deployment.

• Custom Look and Feel: Ensure a professional, branded experience by customizing the header and footer of the Statement Link page using the configuration settings in PayPack.